Online Reviews Management

Review management is the process of using our monitoring APP to watch for new customer reviews posted about your brand on websites and social media channels. Every small and large business should actively monitor, analyze, and consider effective resposes to reviews, regardless of sentiment. An efficient customer review management strategy can help you tackle negative (and fake) reviews and promote the positive ones to build a positive brand image.

Doing so will mean that anyone searching for your brand will discover recent feedback and examples of positive customer experiences that paint your company in the best possible light.  Building a comprehensive review management strategy can make all the difference in your business’s success. Your review management strategy may differ based on your business needs, but some key best practices include monitoring reviews, responding to customer reviews, and promoting your reviews.

This reviews management service includes our proprietary processes of diminishing or removing negative links appearing in the search engines, flag bombing inappropriate reviews or comments for removal, generating new reviews from your customers with our reviews management APP and ideas for creating comment cards to generate new reviews from happy customers at your business location.